Refund policy

Refund Policy

Defective, damaged or incorrect items
If your item arrives damaged, does not work, or is not the item you ordered, contact us at arsdropship74@gmail.com within 14 days of delivery. Please include your order number and clear photos or a short video showing the problem. After we review your request, we will send a replacement or give you a full refund.

Items that do not arrive
If your order has not arrived within 30 days of the order date, contact us and we will investigate. If we cannot locate your package, we will send a replacement or refund your order in full.

Cancellations
You can cancel your order for a full refund before it ships. Contact us as soon as possible with your order number.

Change of mind
 We do not accept returns or exchanges for change of mind.
Contact us within [14] days of delivery. Items must be unused and in original packaging. The customer pays return shipping, and we refund the item price after we receive the return.

How refunds are paid
Approved refunds are returned to your original payment method. Please allow [5–10] business days for the refund to appear, depending on your bank.

Contact us
arsdropship74@gmail.com